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Default settings of the ARRIS TG862A

Here you can find the default IP address and the username and password for the user interface of the ARRIS TG862A Touchstone® Gateway router. This site also contains information about the preconfigured Wi-Fi settings of the device. In the bottom part of this website, you will find a manual for accessing the user interface of this router and resetting its factory settings.

Login data for the user interface

IP address:
192.168.0.1
Username:
admin
Password:
password

Preconfigured Wi-Fi settings

SSID:
on a sticker on the router’s case
Password:
<blank>

Access to the user interface

Accessing the user interface is necessary when you want to change the router configuration. For the ARRIS TG862A, you have to do the following steps for access:

  1. Turn on router
  2. Set up a connection between the device and the router via Wi-Fi* or network cable
  3. Open web browser
  4. Enter IP address in the address bar and confirm with ‘Enter’ key
  5. Enter username as well as password in the login form and confirm

* Make sure that your router’s Wi-Fi is activated.

Reset default settings

Resetting default settings is especially helpful when you have changed and forgotten the login data for the user interface. Please consider that not only will settings like IP address, username and password be set to factory settings, but all configurations you may have made will as well.

Execute hardware reset

To reset the ARRIS TG862A to its default settings, you have to do the following steps:

  1. Switch on router
  2. For at least 15 seconds, press the RESET button
  3. Device restarts automatically
  4. Default settings have been restored

After you have successfully executed the steps mentioned above, the configuration of the router will be reset to factory settings. If you want to log in to the user interface, you have to use the preset login data.

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